Process Documentation Specialist

Contract type

• Full-time

Wage (gross)

• 1 700 EUR/month

Key Responsibilities

• Process Mapping: Clearly document internal processes across departments, bringing clarity, cohesion, and ease of use to complex workflows.
• Cross-Department Collaboration: Actively liaise with key teams including Finance, Operations, and Compliance to build understanding, ensure accurate documentation, and promote alignment across processes.
• Draft the New Customer Onboarding Documentation: Develop and provide comprehensive, well-structured process documentation to facilitate a seamless onboarding experience for new clients.
• Process Improvement Identification: Evaluate documented workflows to uncover inefficiencies and propose targeted improvements.

Candidates with education suit the position

• Secondary with school-leaving examination
• University education (Bachelor’s degree)
• University education (Master’s degree)

Language skills

• English – Advanced (C1)

Personality requirements and skills

• You’re precise, structured, and clear in your writing.
• You have excellent command of English.
• You’re quick to grasp new concepts.
• You’re curious and unafraid to ask the obvious, awkward questions until you truly understand something.
• You can effortlessly collaborate across teams.
• A proactive mindset focused on improvement and innovation.