- New functionality – Refunds of Card Transactions

Dear partner,

We are happy to announce, that from now on you are able to refund card transactions in your TrustPay Internet Banking.

This new feature is available under “Card authorizations”, where via the “Refund” button you are able to easily refund funds to the card of your customer.

For further questions contact our support team via support@trustpay.eu.

- New functionality – PhonePass

Dear partner,

We are happy to announce a new functionality called PhonePass in TrustPay Internet Banking.

PhonePass is an 8-digit code that serves for the authentication of client during a communication with TrustPay over the phone. We would like to ask you to save this code as it will be required during the authentication process over the phone.

You can find your PhonePass in your TrustPay Internet Banking under “Settings”.

For further questions contact our support team via support@trustpay.eu.

- Services during the winter holidays

Dear Partner,

Please, be informed that during the winter holidays TrustPay is going to provide its services as follows:

 

Outgoing payments from TrustPay accounts:
There will be no outgoing payments processed on the following days: December 24th, 25th, 26th and January 1st and 6th.
Any outgoing order executed during these days will be processed on the next possible business day.

 

Settlement for card processing:

There will be no settlements for card processing on the following days: December 24th, 25th, 26th and January 1st and 6th.

 

Customer support availability:
There will be no support provided during the following days: December 24th, 25th, 26th and January 1st and 6th.

 

Should you have any questions feel free to contact us.

 

TrustPay

 

- New functionality – Templates

Dear partner,

We are happy to announce a new functionality called Templates in TrustPay Internet Banking.

You can now easily save templates of your frequently used payment orders. Go to section “Payments- Templates” to create a new template, to browse in your existing templates or to delete your templates.

For further questions contact our support team via support@trustpay.eu.

 

- New feature – API banking

Dear partners and clients,

We are pleased to announce that TrustPay has released a new feature, API banking. This enables you to manage your TrustPay accounts, browse transaction history, download statements and execute outgoing payments via API requests. This solution is perfect if you need to manage a larger number of accounts as you can directly connect your system to TrustPay and manage accounts without logging in to TrustPay Internet Banking.

If you are interested in this service or just want to know more details, please, contact our sales team via sales.info@trustpay.eu.

 

- Meet us at PayExpo Europe 2017 in London

From 4th to 5th of October 2017, TrustPay will exhibit at PayExpo Europe 2017, held in Excel, London.

Come and meet us at our booth #B26.

We look forward to meeting you in London

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