Documents
Generally
General Terms and Conditions valid from 01.11.2020
General Terms and Conditions valid from 01.07.2023
Price list valid from 01.02.2022
Trust Pay Prepaid MasterCard® – General Terms and Conditions
TrustPay minimum balance
Reclamation policy
Conception of protection of a financial institution against Money Laundering and Terrorist Financing and the basic principles of AMLCFT
Privacy Notice for Clients’ Representatives, Beneficial Owners and for Payers
Other
Best practise guide: Chargeback
TrustPay – General presentation
Best practise guide: Chargeback
Logo to download
Manual to TrustPay´s access interface enabling secure communication for Third Party Payment Service Providers in accordance with COMMISSION DELEGATED REGULATION (EU) 2018/389
Availability and performance of TrustPay´s access interface Q1/2023
IFRS Individual Financial Statements for the year ended on 30 September 2021
Annual report 2020/2021
