Documents
Generally
General Terms and Conditions valid from 01.07.2023
Price list valid from 01.02.2022
Trust Pay Prepaid MasterCard® – General Terms and Conditions
TrustPay minimum balance
Reclamation policy
Conception of protection of a financial institution against Money Laundering and Terrorist Financing and the basic principles of AMLCFT
Privacy Notice for Clients’ Representatives, Beneficial Owners and for Payers
TrustPay Prepaid MasterCard ® General Terms and Conditions
Terms of Provision of one-time Payment Services for Payers
Other
Best practise guide: Chargeback
TrustPay – General presentation
Merchant best practice e-commerce
Logo to download
Manual to TrustPay´s access interface enabling secure communication for Third Party Payment Service Providers in accordance with COMMISSION DELEGATED REGULATION (EU) 2018/389
Availability and performance of Trustpay's access interface Q3 2023
IFRS Individual Financial Statements for the year ended on 30 September 2022
Annual report 2021/2022
