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TrustPay announces new partnership with MuchBetter

Computer users and programmers have become so accustomed to using Windows…

TrustPay announces new partnership with MuchBetter

Computer users and programmers have become so accustomed to using Windows…

TrustPay announces new partnership with MuchBetter

Computer users and programmers have become so accustomed to using Windows…

Blog

New Visa chargeback rules are ‘good news’ for merchants

As more transactions migrate online, card networks, issuers, acquirers, and merchants all face the issue of escalating chargebacks from misuse and friendly fraud. In response, Visa is evolving its dispute rules and processes to help tackle misuse and remove any unnecessary burden.

Economy
author: TrustPay
Meet TrustPay Team: Interview with Kristína Kráľová, Sales & Account Manager for the local market (Slovakia and the Czech Republic)

Meet and get to know the professional and committed members of the TrustPay high-performance team.
We interviewed Kristína, Sales & Account Manager for the local market.

Economy
author: TrustPay
Why Sofort is so good for European e-tailers

Choosing the right local payments for your e-commerce website is crucial to success. The best options are those like Sofort – that are trusted, well established, and provide clear advantages for consumers and merchants.

Economy
author: TrustPay
The outlook for non-European forex and gambling operators

E-commerce merchants operating outside the Europe region contracting payment service providers via Europe-based payment agents might face a new challenge in the upcoming months due to the new Mastercard’s BRAM update.

Economy
author: TrustPay
Meet TrustPay Team: Interview with Richard Tési, Deputy CEO

In our blogs, we continually introduce our skillful members of the TrustPay team.

Economy
author: TrustPay
The Future of Passwordless Online Payments

Faster, simpler, user-friendlier – that’s the future of authentication. People have on average 25 different accounts and use approximately 5 different passwords. If one-third of online purchases are abandoned due to forgotten passwords, what would that mean to your bottom line? The payments are finally on their way to becoming passwordless.

Economy
author: TrustPay
Attract your audience in the Netherlands

Depending on the location, people have various customs of paying online. Some prefer buying online with credit cards, and others use local payment methods. Offer your customers an optimal mix of them with TrustPay. Besides various options from our portfolio, we can provide you with the most popular payment method in the Netherlands: iDEAL.

Economy
author: TrustPay
Prevent the chargebacks with Rapid Dispute Resolution (RDR)

Prevent your business from chargebacks and disputes today. What special pre-dispute tool keeps the sellers’ chargeback ratio low? Find out more about Rapid Dispute Resolution – now available at TrustPay!

Economy
author: TrustPay
Meet TrustPay Team: Interview with Zuzana Biskupičová, Head of Organization & HR

In our blogs, we continually introduce our skillful members of the TrustPay team.

Economy
author: TrustPay
What 2022 holds in store for payments

As 2021 ends and a new year begins, we look back on the key payments trends that have emerged over the past 12 months to help you plan and prepare for the year ahead.

Economy
author: TrustPay
Meet TrustPay Team: Interview with Miroslava Lipková, Director of Operations and Quality Assurance

Meet and get to know the professional and committed members of the TrustPay high-performance team in a new format on our blog.
We interviewed charming Miroslava Lipková, a detail-oriented Director of Operations and Quality Assurance.

Economy
author: TrustPay
Boost appeal with local bank transfers at checkout

One of the best ways to customize your online checkouts is using local alternative payments. In Europe’s mature markets, they’re a sure-fire way of appealing to millions of consumers especially those that are looking for safer and more convenient ways to buy online.

Economy
author: TrustPay
Don’t let risk management block your conversions

The boost in online sales during COVID has come with a dark underside. Both friendly and deliberate fraud has risen during the lockdown, leading to lost revenue and higher chargebacks. Walking the tightrope between managing risk and conversion optimisation is now a major headache for online retailers.

Economy
author: TrustPay
Meet TrustPay Team: Interview with Mária Potančoková, Head of Legal & Compliance

Meet and get to know the professional and committed members of the TrustPay high-performance team in a new format on our blog.

We interviewed a hard-working and always-smiling Mária Potančoková, Head of Legal & Compliance.

Economy
author: TrustPay
Managing customer expectations in a ‘buy it now’ world

Customers demand speed and convenience from their shopping experience. The standards set by the likes of Amazon are becoming the expected norm, and merchants need to ensure their customer experience is slick to make sure they consistently convert customers and keep them coming back for more.

Economy
author: TrustPay
Post-COVID e-commerce trends and how they impact payments

Across Europe, COVID lockdowns and social distancing have created a retail environment where e-commerce has thrived. All demographics, across all retail sectors, are now choosing to buy online and it’s likely that behavioural changes will stick, long after the pandemic has abated.

Economy
author: TrustPay
Boosting conversion with the right payment methods

The payment methods that merchants offer really do make a huge difference to conversion success – and not just for cross-border merchants either.

Economy
author: TrustPay
Cross-border considerations: The payments points you need to navigate

The European e-commerce market was estimated to be worth over €700bn by the end of 2020, with nearly a quarter of the value of e-commerce transactions being generated by cross-border shopping.

Economy
author: TrustPay
Is your acquirer adding value?

Merchants have to deal with a larger, more complex range of operational challenges than ever before – and the payments process is certainly no exception. Navigating growth plans, regulatory hurdles, new technologies, changing customer preferences, fraud risk, and cost control are ongoing battles for merchants of all sizes and across all sectors.

Economy
author: TrustPay
EMV 3DS transition update

All stakeholders within the e-commerce and online payment industry are keen on ensuring the security of each and every online transaction.

Economy
author: TrustPay
Optimising the payment page

Cart abandonment is still an ongoing battle for merchants, with an alarmingly high 80% average dropout rate at the payment checkout page. It’s essential to create a smooth and seamless customer experience at the checkout to diminish the number of customers who drop out at the last minute.

Economy
author: TrustPay
Payment fraud de-mystified

Payment fraud is one of the key ongoing challenges faced by e-commerce merchants, as fraudsters’ tactics and the technology to carry out fraud attacks gets ever-more sophisticated.

Economy
author: TrustPay
Visa Free Trial Subscription Updates

As previously published in our blogs, Visa had decided to update its acceptance, disclosure and dispute policies for transactions at merchants that offer free trials or discounted introductory promotions as part of an ongoing subscription service as of 18 April 2020. The changes applied to merchants selling either physical or digital goods and services if they offered free trials or introductory offers that roll into a recurring agreement.

Economy
author: TrustPay
Brace for impact, SCA is about to hit – are you ready?

As we enter the final part of the year, peak shopping season, pandemic-driven e-commerce acceleration and the annual change freeze period will collide. But this year the introduction of Strong Customer Authentication (SCA) will also enter the mix – and for some merchants, it may feel like the end of 2020 will be even more daunting and difficult than the early part of the year.

Economy
author: TrustPay
Bolster the battle against chargebacks

Fraud is a costly and ever-growing battle for merchants. Every euro, dollar or pound of fraud now costs merchants more than three times as much in associated fees and indirect costs. Unfortunately, the cost of fraud for online merchants is often higher still.

Economy
author: TrustPay
Payments in a pandemic: Why you need to health-check your processes

The COVID-19 pandemic has pushed both consumers and businesses to rely on online channels, driving a surge in e-commerce volumes far beyond the increases that were predicted for this year.

Economy
author: TrustPay
Strong Customer Authentication (SCA) explained

Strong Customer Authentication (SCA) is a mandate introduced by the Payment Services Directive (PSD2) enacted by the European Commission, which requires electronic payments initiated by the buyer to be authenticated by at least two of the following three factors.

Economy
author: TrustPay
Coming This October: Visa High-Brand Risk Merchant Registration

Already in use by Mastercard, Visa is also introducing new rules for high-brand risk merchants requiring global registration.

Economy
author: TrustPay
Visa COVID-19 Update: Policy for Subscription Merchants Offering Free Trials

Visa is updating its acceptance, disclosure and dispute policies for transactions at merchants that offer free trials or discounted introductory promotions as part of an ongoing subscription service.

Economy
author: TrustPay
Mastercard Chargeback Process News Dispute Resolution Management During COVID-19

The new coronavirus (or COVID-19) has influenced our lives significantly. Not only has it changed the way we live and interact; it has also impacted the way we shop, pay, and accept payments.

Economy
author: TrustPay

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