Mastercard Chargeback Programs: 2020 Update

Mastercard has announced updates in its fraud and chargeback merchant compliance programs. Take the opportunity to be familiarized with these new standards.

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Mastercard’s Chargeback and Fraud-related Disputes

Mastercard is enhancing the chargeback process by making it easier and faster to handle disputes to improve the dispute handling processes.

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Mastercard Chargeback Process & Updates

Similarly to Visa’s VCR (Visa Claims Resolution) Mastercard has announced it is also updating and simplifying its chargeback processes.

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Visa Free Trial & Subscription Merchants Update: FAQ

Effective 18 April 2020, Visa is updating acceptance, disclosure and dispute policies for transactions at merchants that offer free trials or introductory promotions as part of an ongoing subscription service.

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Subscription Merchants: Updates to Free Trials and Negative Option Billing

From April 2020, Visa will update its rules and requirements for free trials applying equally to merchants selling physical or digital goods, and services.

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Fraud-related Disputes (VISA)

Fraud-related chargebacks make up the majority of all chargebacks TrustPay’s merchant receives. Take a closer look at fraud-related disputes (Visa).

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TrustPay Virtual IBANs: Why IBAN and Why Virtual?

Only one account in online banking, cost-effectivity, transparency, fast money transfer, no lost payments. Get the benefits of Virtual IBANs.

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Visa Claims Resolution

With the number of disputes arising, and processing time and costs increasing, Visa has introduced the more efficient way of chargeback processing, meaning the shortening and simplifying the dispute-resolution process, with historic chargeback reason codes being consolidated under four groups only.

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TrustPay Introduces New Payment Gateway to Merchants

TrustPay brings a new version of payment gateway according to up-to-date trends and technologies. The payment gateway now provides all merchants with more comfort regarding the implementation, payment overview, and transaction processing while offering their customers better, faster, and more secure payments online.

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Visa Fraud and Chargeback Rules Update

Effective 1st October 2019 Visa will apply new thresholds to improve the efficiency of the Visa Fraud Monitoring Program (VFMP) and the Visa Chargeback Monitoring Program (VCMP).

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