Yes, our payment page can be fully modified including the branding options.

Yes, we offer real time transactions´ monitoring options along with online details about chargebacks documentation. You can also access refunds option online.

Yes, we are sending the card settlement reports, monthly statements, rolling reserve balances, fraud and chargeback reports via email.

You have such an option to cover all your needs, but it is not a must, we are able to settle the funds to the external accounts as well.

The risk conditions are being agreed individually, however, we are usually applying either rolling reserves or guarantee deposit structure.

Usually once a week, however, the payout plan can be tailored to your specific needs.

Yes, we are able to cover the most up to date 3ds 2.0, which is fully compliant with SCA mandate.

Each case is considered based on its individual business needs. Please, contact us to get a quote.

We can board the merchants based within EEA and process the card payments from the costumers accross the world.

We cover all VISA, MasterCard and co-branded card types.

TrustPay is regulated by the National Bank of Slovakia and is a member of VISA, MasterCard and UnionPay. Payment operations are processed on secured certified platforms meeting the highest PCI DSS safety standards.

Neither the merchant nor TrustPay has access to the sensitive data of customers (e.g. credit card number, CVV code, account details, access data, etc.).

TrustPay will, without delay, notify you of each incoming payment credited to your account. Such notification will be sent directly to your system and/or via email.

Yes, you can. Payments from payers can be accepted from all over the world.

TrustPay charges the fees for incoming payments as agreed in the relevant agreement, i.e. on an individual basis. The fees for outgoing payments and other services are set in Price list.

As soon as the gateway has been fully integrated, you can start accepting payments from your customers. The integration process usually takes 3 to 7 working days.

You can test TrustPay Gateway at: https://www.trustpay.eu/demoshop/. If you select a payment option, you will be redirected to TrustPay Gateway, where you can see the entire payment process from the view of a payer.

During the integration process, you can create an access to the test environment.

VISA, MasterCard, Maestro as well as any co-branded cards. Bancontact will be supported soon.